Sun Country MSY Terminal – Louis Armstrong New Orleans Airport

Confused about whether you made the right decision or not by selecting Sun Country as your travel partner? Don’t worry! You’ve selected the perfect airline as your flying partner because the airline offers exceptional services and amenities to all the passengers traveling with them.

No matter whether you are traveling domestically or internationally, the airline doesn’t compromise on the quality of services it provides to make travelers’ experiences amazing. Visit the Sun Country MSY Terminal and access all the services and facilities a few steps away.

Important Information of Sun Country at Louis Armstrong New Orleans Airport

Passengers traveling with Sun Country expect all the operational services from Terminal 1, including arrival and departure flights. Once you arrive at the airport, head to the operational terminal of the airline, and check for the desired service counters. If you are already at the airport terminal, completing the check-in process early will help you avoid the unnecessary issues at the last minute and you’ll be able to get the boarding pass quickly.

Additionally, passengers will be able to find a number of shopping stores, cafes, restaurants, lounges, gift centers, and much more. You can shop for something unique, sit and relax, order some good food and beverages for refreshment, or even take a short nap.

Airport NameLouis Armstrong New Orleans International Airport
Airport Address1 Terminal Dr, Kenner, LA 70062, United States
Arrivals & Departures TerminalTerminal 1
Airport CodeMSY
CountryUSA
CityNew Orleans
Working Hours24 hours
Contact Number+15043037500
Official Websitewww.suncountry.com
YouTubewww.youtube.com/@SunCountryAir
Facebookwww.facebook.com/suncountryair
Twittertwitter.com/suncountryair
Instagramwww.instagram.com/suncountryair

Louis Armstrong New Orleans Airport Departure & Arrivals

Worried about the departure and arrivals of your flights? Don’t worry! The terminal has a number of inquiry desks where the ground staff are always available to help you in all possible ways. Once you reach there, directly connect with the agent to know about the departure or arrival gates. 

You can easily find all the services related to the specific operation at the same level, whether departure or arrival. Ticketing, check-in, and boarding counters can be easily found near the departure gates, whereas baggage claim facilities, exit areas, etc, are available near the arrival gates.

Louis Armstrong New Orleans Airport Map Location

Services & Amenities Offered by Sun Country Airlines at MSY Airport Terminal

Everyone loves an airline that offers phenomenal services to the passengers. The same goes with Sun Country as the airline doesn’t compromise with the facilities it offers. Whether you want to make a new reservation, cancel a flight, complete the check-in, inquire about the service, etc., service desks for everything will be found in a single place. The desk staff are always there to help you in any difficult situation, and you can reach out to them at any time. Here is a list of services you may get at the terminal:

  • Post Office
  • Meeting points
  • Dressing Rooms
  • Baggage Trolleys
  • Shops and Duty Free
  • Check-in Facilities
  • Hotel Information
  • Meet-and-greet Service
  • Bank and Currency Exchange
  • Medical Services
  • Ticket Reservations
  • Ticket Cancellations
  • Class Upgradations
  • Baggage Allowance
  • Restaurants and cafés
  • Lost & Found Services
  • Conference & Exhibition Services
  • Delayed and Damaged Baggage Services

1. Seat Reserved?

Haven’t booked a flight yet? No problem! You can visit the MSY Terminal for Sun Country and easily find a number of ticket counters. The counter staff are always there to help you make a reservation. You can simply request the staff to book a flight on your behalf, provide all the required information, pay the charges, confirm everything, and the agent will share all the details along with the flight ticket on your registered contacts. You can also use the self-serve kiosk at the airport to make the reservation quickly. 

2. Plan Canceled?

In case of an emergency, passengers can request for the cancellation if they want to and that too can be done under the risk-free cancellation period to avoid the cancellation charges. However, it’s not necessary in case of any serious issue, and the airline offers an exception to such passengers. You can provide the proper validation for the issue, and the airline may consider it as an exception to waive the charges. 

3. Check-in Done?

Every time you travel with any airline, it’s obvious to get the last-minute rush at the check-in counter. However, you can avoid the long queues at the time of check-in by arriving at the airport a few hours early and completing the process without any hassle. Once you are done with the check-in process, the counter agent will provide you with the boarding pass. No matter whether you are frequently traveling or doing it for the first time in your life, you can coordinate with the check-in staff for quick help.

4. Anything Missing?

Unable to find something you are carrying? Quickly move towards the lost & found counter at the terminal and file a missing complaint. The counter-agent will start taking appropriate actions once the complaint is filed. The counter staff are highly-trained professionals and can help you find your luggage without any delay.

5. At Arrival Terminal?

Once your arrival flight lands at the airport, you can directly head towards the baggage claim area at the airport to collect all the bags and belongings. After collecting all the stuff, you can directly move towards the exit area from where you can use any of your desired transportation modes to reach your destination place.

6. Any Patient Traveling?

Traveling with a patient can be challenging sometimes. But, if you are traveling with Sun Country, half of your issues are already solved. The airline offers a special assistance facility to all travelers who want some additional services at the terminal. You can request in advance and include the things that are required by the patient on the day of departure. It includes wheelchairs, medications, priority boarding, etc. Ensure that you book it in advance to avoid the last-minute hassle at the airport. 

Park & Travel Stress-Free!

Parking is one of the major concerns for most travelers who drive their own vehicles to the airport. However, if you are planning to travel from MSY, you will find a dedicated parking facility with short-term, long-term, and hourly parking options. 

You can directly visit the parking area to book a spot for yourself or check whether the airport offers an online reservation for parking or not. Whatever the travel purpose will be, you can get 24/7 secure and safe parking that helps you park your vehicle and travel anywhere in the world stress-free. 

MSY Car Rental!

Renting a car is one of the most preferable options for travelers. However, it may cost you a little bit, but it can save a lot of time. At Louis Armstrong New Orleans Airport, you can find a number of car rental companies operating the services. You can select any of them even after comparing the charges to save huge while booking. You can also select any specific segment of the car of your choice for better comfort. In addition, these car rental companies are operational 24/7, and you can book them anytime. 

Ground Transportation Options!

Whether you are looking for a budgeted option or the most convenient one, you can consider the ground transportation facility at MSY. You can easily find a number of options, including shuttle buses, cabs, taxis, rideshare cars, walkways, and much more. Check for the services that suit you best and travel accordingly. 

At The End!

No matter your travel destination, carrying all the required information will always help you travel stress-free. You can easily coordinate with the ground staff via call or head towards the inquiry desk for a face-to-face conversation. From booking a flight to getting detailed information about pet travel, Sun Country MSY Terminal has something to offer everyone. 

More Information!

What is the MSY operational terminal at the Louis Armstrong New Orleans Airport?

Sun Country operates all its flights from Terminal 1 at the MSY.

Does Sun Country offer special assistance to the passengers?

Yes, Sun Country offers an additional assistance facility to all passengers with disabilities at Louis Armstrong New Orleans Airport.

Does MSY offer a parking facility to Sun Country passengers?

Yes, passengers traveling with Sun Country will get enough parking space to park their vehicle at the MSY.

Is the Baggage Claim facility available at Louis Armstrong New Orleans Airport for Sun Country?

Yes, you can find the baggage claim area near the arrival gates of the terminal at the Washington Dulles Airport for Sun Country.

Are pets allowed to travel to Sun Country from MSY?

Yes, Sun Country allows pets to travel on the flight from MSY.

Sun Country Airlines Terminals Other Locations

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