Citilink Airlines KUL Terminal – Kuala Lumpur Airport

Citilink Airlines offers services to passengers that might shock them. Whenever you plan to travel with the airline, book a flight at very affordable prices, and then experience the exceptional amenities it offers, you might not believe it. Citilink Airlines KUL Terminal 1 will be the only place where travelers will be going to get all the facilities, such as ticketing and reservation, check-in, special assistance, inquiry desks, ground transportation, and much more.

Whether it’s an international or domestic flight, the quality of services will not vary. Citilink Airlines has been working for a long time in the aviation industry, and it knows how to retain passengers. Stick until the end of this page to learn every single bit about Citilink Airlines and its operational terminal at KUL.

Important Information of Citilink Airlines at Kuala Lumpur Airport

It doesn’t matter if you are traveling for the first time in your life or are a frequent traveler who loves to see the beauty of the world. Planning for your future trip in advance will always be helpful for you. If you are planning to travel anywhere, it’s better to make a proper plan and prepare your itinerary beforehand, which includes all the places you are going to visit, details about the departure and arrival destinations, and even carry all the essential information, including the contact details and addresses about the airline’s airport terminal.

Airport NameKuala Lumpur Airport
Airport Address64000 Sepang, Selangor, Malaysia
Arrivals & Departures TerminalTerminal 2
Airport CodeKUL
CityKuala Lumpur
CountryMalaysia
Working Hours24 hours
Contact Number+60 3-8776 2000
Official Websitewww.citilink.co.id
Twittertwitter.com/citilink
Instagramwww.instagram.com/citilink
Facebookwww.facebook.com/citilink
Youtubewww.youtube.com/citilinkindonesia

Scheduled Departures & Arrivals

 KUL Terminal 2 will be the perfect place for all Citilink Airlines passengers. The travelers can easily find all the departures and arrivals service counters on the terminal, including check-in desks, to complete the check-in process and collect their boarding passes. 

Passengers will also find the baggage claim facility near the terminal’s arrival gates. Once they arrive at the airport from their flight, they can claim their luggage and take an exit from there. If you have enough spare time available after arrival, visit any of the shopping stores, brand outlets, duty-free shops, etc., for some quick shopping.

Kuala Lumpur Airport Map Location

Stockholm Airport Parking Facility

Driving your vehicle to the airport and looking for the parking facility? You will be shocked to know that the Stockholm Airport offers a dedicated high-class parking facility to all the passengers traveling to or from the airport. Whether you are looking for short-term or long-term parking, the airport has got you covered. You can book the highly secured and safe parking lot through any of the booking modes and pay the hourly rates that vary depending on the parking facility. Passengers can also check the pick-and-drop parking option if required. 

Ground Transportation

Wondering how to transfer between the terminals or reach your destination place? Fret not! Once you arrive at the airport and want to transport from one terminal to another, you can opt for any of the possible inter-terminal transportation facilities including shuttle bus, walkways, etc. If you just landed at the airport through an arrival flight and are looking for any transport mode, the public transport facility, cabs, taxis, rideshare cabs, etc., are always available to help you reach your desired destination.

Services & Amenities Offered by Citilink Airlines at KUL Airport Terminal

Once you reach the airport, you can expect various services, including reservation, cancellation, check-in, baggage claim, pet relief facility, etc. No matter what cabin class you select, there will be no compromise on the quality of the services. Citilink Airlines uses Terminal 2 at KUL to manage all its offerings and counters. You may not need any additional help after arriving at the terminal. Here’s a quick overview of the services and facilities:

  • Food & beverage outlets
  • Currency exchange Service
  • Luggage storage Facility
  • Airport/Airline Lounges
  • Spa and Shower Services
  • Luggage Carts/Trolleys
  • Nursing rooms
  • Child play area
  • ATMs
  • Forex services
  • Medical Clinic
  • Hotels and accommodations
  • Lost and found service
  • Duty-free shops/stores
  • Pet relief area
  • Information counters
  • Banks
  • Departure gates
  • Free internet/wifi
  • Luggage Lost and Found
  • Flight information display
  • Pharmacy/Medical
  • Secure luggage wrapping
  • Mobile charging stations

Making a Reservation!

Finding it difficult to make a reservation on your own? Don’t worry! Citilink Airlines  KUL Terminal is a hub for all the ticketing counters and kiosks where you’ll find multiple booking spots. These spots include both reservation desks and self-serve kiosks, and you can visit any of them to make it happen. If you are still facing the issue of making a reservation at the kiosk, head to the booking counters and ask the desk staff to make a booking on your behalf. All you have to do is provide the necessary details and pay the applicable amount. 

Cancel Anytime!

Looking to cancel the flight due to any emergency? No problem! The airline offers a dedicated cancellation policy to travelers and a risk-free cancellation period. If you are not aware of this, then let me tell you that if you cancel a flight within 24 hours of making a reservation and at least 7 days prior to scheduled flight departure, the cancellation will be done without any additional cost. 

However, there might be some hidden charges that you can confirm at the time of cancellation. Additionally, if you are not eligible for risk-free cancellation, you can still cancel the flight by informing the counter staff. Provide all the information and reasons to check whether it can be considered or not to pay the cancellation fees.

Collect the Boarding Pass!

Collecting the boarding pass is one of the most important tasks at the airport. After arriving at the terminal, complete the check-in on priority at any of the check-in counters available at the  KUL terminal. This will help you avoid the last-minute rush, and you don’t have to stand in long queues to wait for your chance. After all the formalities are done, the agent will give you the boarding pass, and you can head to the terminal’s departure gate. 

Find Your Luggage!

Finding luggage that is either missing or stolen can be a daunting task for travelers. However, Citilink Airlines lost and found luggage counters make it a little easier for all. If you are facing the same issue at the airport, you can immediately head to any of the lost and found counters at the  KUL Terminal and file a complaint. The staff will then start searching for all the belongings and update you once they find them. 

Claim Your Stuff Here!

Have you already landed at the airport? Then, you should move towards the baggage claim facility, where passengers will get all their belongings, bags, and other stuff. If you are facing any issues finding the baggage claim area at the terminal, you can reach out to the ground staff, who are available 24/7 to help passengers resolve their queries. 

Special Facility for Disabled!

Disabled passengers will get all the special assistance facilities at the airport without any additional charges. However, passengers must inform the airline about the assistance in advance, and the airline will arrange all the required things on the day of departure. You can request wheelchairs, complete medication, and priority boarding as well. Additionally, the airline may also provide you with professionally trained staff until you board the flight. 

Citilink Airlines  KUL Terminal is the perfect place to fix your issues. You can visit the terminal and easily find the departure and arrival gates at the airport. Don’t forget to arrive a bit early so that check-in can be done as quickly as possible to avoid unwanted hassle and make your journey memorable.

Learn More!

What is the Citilink Airlines operational terminal at the KUL?

Citilink Airlines manages all its operations from Terminal 2 at the KUL.

Where does Citilink Airlines fly out of the Kuala Lumpur Airport Schiphol?

Citilink Airlines flights take off from Terminal 2 at KUL.

Can you walk between Terminal 1 and 2 at Kuala Lumpur Airport?

Yes, you can walk between terminal 1 and 2 at the KUL.

What terminal at the KUL is used for arrival/departure?

Terminal 2 is the main operational terminal used by Citilink Airlines that has all the departure gates available.

Does Citilink Airlines allow pets to travel from the KUL?

Yes, Citilink Airlines allows pets to travel from Kuala Lumpur Airport.

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