Confused about the exact Shandong Airlines CGK Terminal? It can be the most satisfying decision to book a flight with Shandong Airlines. It is one of the most renowned airlines in the aviation industry and carries millions of passengers every single year. Shandong Airlines offers exceptional services inside the flight or at the airport. Whether you are traveling Internationally or domestically, you’ll get everything in a single place. Travelers will be able to book a flight, complete the check-in, get additional help, and much more. This page covers all the contact details and other relevant information that will help you get a quick idea or find the desired service counters at the airport. 

Important Information of Shandong Airlines at Soekarno-Hatta Airport

Shandong Airlines uses Terminal 1 at CGK for all its operational flights. Whether you booked a ticket for a departure flight or have an arrival scheduled at the airport, the staff will always be there to help you with all the possible conditions. Once you arrive at the airport, you can head to your respective terminal and head to any of the service counters. 

If you are planning to book a flight for yourself or a group, move to any of the booking counters and ask the agent to do the same on your behalf. If you want your boarding pass, visit the check-in counter and let the agent complete the process. Once done, the boarding pass will be handed over to you.

Airport Name	Soekarno-Hatta Airport
Airport Address	Pajang, Tangerang City, Banten, Indonesia
Arrivals & Departures Terminal	Terminal 1
Airport Code	CGK
City	Tangerang
Country	Indonesia
Working Hours	24 hours
Official Website	www.sda.cn
Instagram	www.instagram.com/shandongairlines
Facebook	www.facebook.com/ShandongAirlinesJapan

Departure & Arrival Flights at CGK

For all the departure and arrival flights, passengers will have to visit Shandong Airlines CGK Terminal. Once you arrive at the terminal, move to the departure and arrival gates, where you’ll find all the service counters operated by Shandong Airlines, including check-in, reservation, upgrade, etc. You can explore the terminal by visiting several shops and brand outlets, duty-free stores, etc. However, you may find most of these stores at the departure level of the terminal and few at the arrivals level.

Soekarno-Hatta Airport Map Location

Stress-Free Parking!

Parking is no longer a concern for Shandong Airlines passengers traveling from CGK. The airport offers a dedicated parking facility that is completely safe and 100% secure. Travelers can park their vehicles and travel hassle-free without stressing about safety. The airport parking has many options, including short-term, long-term, hourly parking, pick and drop, etc. In addition, the airport charges an amount depending on the hourly rates for the facility. 

Rental Cars At CGK!

Rental car hire is one of the best options for travelers to transport to or from the airport. Once you land the terminal, you can book a rental car from any of the operational car rental companies that offer the best rates. Don’t forget to compare the prices of different companies offering for a specific car segment and then book accordingly.

Other Ground Transportations!

If you are traveling on a budget or don’t want to rent a car, various other options are also available to transfer between the terminals to or from the CGK. These options include shuttle buses, cabs, taxis, rideshare options, walkways, etc., which are the most affordable and quick options. You can get the ground transportation facility on several levels of the airport.

Services & Amenities Offered by Citilink Airlines at CGK Airport Terminal

Not aware of all the services and facilities you may get at the airport? No problem! This section on the page will help you get a quick overview of the same. Once you arrive at the airport, head to the respective terminal of Shandong Airlines where the airline is completely operational and manages all its arrival and departure flights from there. At Shandong Airlines CGK Terminal 1, you can easily find a number of inquiries and additional help desks. The executives are always there to help you in all the possible ways. Let’s have a look:

Reserve & Fly!

Have you not yet booked a flight with Shandong Airlines? That’s not an issue! You can easily find a number of desks where the counter staff are available to help you book a flight ticket at no additional cost. Visit the counter and ask the desk executive to make a reservation. Provide all the required details, inform about any additional needs, pay the charges, and you’re done. The agent will share all the flight details and tickets on your registered email ID. 

Any Emergency? Request Cancellation!

Emergencies may occur at any time. If you book the flight within 24 hours and have at least 7 days before departure, you can cancel it right away under a risk-free cancellation policy without paying any extra cost. But if that’s not the case, you can still inform the airline and request a cancellation. However, after the risk-free period, charges might be applicable, but you can inform the exact reason for cancellation and provide validation. The airline may consider it an exception and may not apply the cancellation charges. 

Be The First and Choose Your Favorite Seat!

Getting your boarding pass with your favorable seat without any hassle is next to impossible in the last-minute rush. To make it happen, you have to arrive at the Soekarno-Hatta airport a little early and visit the check-in counter as soon as possible. Once you’re there, ask the counter staff to complete the check-in process by providing all the relevant information and request for any specific seat. Once done, the agent will give you the boarding pass, and you can move to the boarding gate.

Finding the Missing Stuff!

Have your belongings disappeared somewhere at the airport? Don’t worry! The Lost & Found counter will help you retrieve all your stuff as quickly as possible. All you need to do is file a complaint immediately after you discover the missing item. After you file the complaint, the counter staff will take all the appropriate actions to track the missing item as quickly as possible and will update you on the same at Soekarno-Hatta Airport.

Just Arrived? Visit Here to Collect Your Luggage!

Whenever you land at the airport, head to the baggage claim facility, where all your luggage will be available. After collecting your stuff, you can move towards the exit area, where you can take any of your desired transportation facilities or wait for your booked cab. If you still have enough spare time, you can visit the cafes and restaurants and order your favorite food or some refreshments drinks.

Wheelchair, Medication & Priority Boarding for Patients!

If you are traveling with a passenger who has serious medical conditions and needs additional assistance at the Soekarno-Hatta airport, you can request the airline to arrange it so that the patient can travel without any problem. However, you have to request in advance so that the airline has enough time to arrange all the required stuff on the day of departure. You can add a wheelchair facility, desired medication help, priority boarding for the patient, and a dedicated assistance staff until the passenger boards the flight safely. The special assistance facility may not be chargeable, and the airline offers it free of cost for passengers’ convenience.

Arriving at the Shandong Airlines CGK Terminal 1, you don’t need any additional assistance after that. All the service counters, shopping places, gift centers, duty-free shops, cafes, restaurants, and lounges can be easily found there. You can visit any of them and enjoy the services they offer. 

Additionally, if you are traveling with your pet, you can visit any of the pet relief areas available throughout the CGK airport and release your pets there so that they can walk freely and stretch their legs just before the flight departure or arrival. Remember to carry all the contact details and other related information to avoid any unwanted stressful surprises for a hassle-free journey!

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