Do you know what it’s like to fly out of the Okay Airways DYG Terminal? Here, we will discuss the range of services, amenities, and travel essentials available within the terminal. From the moment you step inside the airport to when you’re comfortably seated on the plane, we’ll walk you through the whole experience.

Important Information of Okay Airways at Zhangjiajie Hehua Airport

Passengers have more than one way to contact the Okay Airways representatives. If you have queries related to boarding or any policy, it’s better to reach out to the concerned party ASAP! The staff will provide valid details on the terminal as well as ensure a comforting flight experience. Check out the following contact details to make the first move!

Airport Name	Zhangjiajie Hehua Airport
Airport Address	4F32+GFW, Yongding District, Zhangjiajie, Hunan, China
Arrivals & Departures Terminal	Terminal 1
Airport Code	DYG
Country	China
City	Zhangjiajie
Working Hours	24 hours
Official Website	www.okair.net

Zhangjiajie Hehua Airport Map Location

Services & Amenities Offered by Okay Airways at DYG Airport Terminal

 Quick And Easy Check-In

Okay Airways understands that passengers are always in a hurry and wish to go through airport formalities quickly. So, they have made the very first stage of boarding easy and quick! Checking in at Okay Airways Zhangjiajie Hehua Airport Terminal is a breeze. Plus, there are multiple options to print boarding passes:

1. Online Check-in: Checking online is perfect for those tech-savvy passengers. Just hop on the official website or use the mobile application 24 hours before the scheduled departure. Plus, if you’re only carrying carry bags, you can skip directly to the security screening. Easy Peasy!
2. Self-Service Kiosk: As soon as you enter the DYG Terminal, spot these machines at the airport. They’re great if you’re travelling light and want to skip the check-in lines. You can also use it to print boarding passes and baggage tags. 
3. Traditional Check-in Counters: If you prefer friendly faces and want to interact with airline agents for flight check-in, this method is for you. You don’t have to do much. Just arrive timely at the airport and navigate the terminal to locate the counter. The staff will handle the rest. 

Security Screening: Keeping Everyone Safe!

Now, let’s understand the security process when boarding with Okay Airways. The airline follows standard security principles for a safe and secure flight boarding and on-board experience. However, they do not have TSA (that’s a U.S. thing). Here’s what you can expect while going through the screening process at Okay Airways DYG Terminal Departures. 

• Present your boarding pass and necessary travel IDs as soon as the process starts.
• All your stuff will go through an X-ray machine, including carry-ons and checked luggage. 
• Remove belts, shoes, and other metal-made things before passing through the metal detector.
• Sometimes, the staff will do a pat-down method or use a handheld detector. 

Remember to take out liquid-based items and electronics and leave those scissors at home to avoid unnecessary hassle. 

Baggage Handling: Submit Your Stuff!

Okay Airways puts in every effort to ensure your bags arrive when you land at the final destination. However, passengers must also ensure a few things before checking in their luggage. For instance, make sure the bags are securely packed and are under the standard weight and size limit. Here’s the lowdown of other activities:

• The check-in staff will tag your bags and send them on their way.
• You will receive a baggage claim ticket; don’t lose it!
• When you land, follow the signs to the baggage claim counter. 
• If something goes wrong (we hope it doesn’t), there is a lost baggage counter at Okay Airways DYG Terminal Arrivals to help you out. 

On-Ground Facilities For Passengers 

The airport always wants passengers to enjoy their time at the airport. So, you are surely going to find a number of amenities inside the terminal. Here’s what you will get:

• Shops for grabbing quick snacks or purchasing souvenirs.
• Restaurants to treat your tummy right before a long-haul flight. 
• Internet connecting will help you stay connected and post those preflight selfies online. 
• Charging stations so that your devices won’t run out of batteries 
• The kid’s play area keeps your children entertained and distracted from the airport hassles.
• Lounges for passengers flying premium cabins or with memberships.

Boarding: Time To Fly!

The final step is to head to the boarding hall and wait to embark on the plane. Overall, the airline offers smooth boarding for passengers. Once you’re onboard, the friendly cabin crew will help you find your seats.  After that, it’s time to sit back, relax, and enjoy your flight. But before that, you will go through the following stages:

• Wait for the announcement call, or keep checking the tracker screen for flight updates. 
• Line up when the authority calls up your group. The airline usually boards by zone. 
• Keep your boarding pass and travel IDs ready. 
• Present all your documents to the gate agent and walk down the jet bridge.

Special Service for Special Passengers!

The airline tries to make everything comfortable for everyone and provide the best services to passengers requiring additional assistance. Okay Airways offers assistance to passengers with disability in hearing, speech, vision, and mobility.  

• The airline offers wheelchair assistance at Okay Airways Terminal at DYG. Book it in advance by contacting the airline at least a couple of days before departure. 
• Whether you’re vegan or have specific dietary restrictions, feel free to share it with the airlines. 
• The airline staff will assist passengers with disability during boarding, deplaning, and catching a connecting flight. 
• Remember, the airline does not provide full guardianship service while the traveller waits for the boarding call. 

Common Passenger Queries: