The PMA Terminal is a cluster of various amenities, such as shops, restaurants, and more. It also offers a long waiting area where passengers can wait for their respective flights and see the timings of their respective flights on screens.

Moreover, the lounges provide you with high-speed internet, which can be used for various purposes. The security team at the terminal ensures all kinds of suspicious activity for your safety. It is trained to handle every emergency situation to maintain decorum at the ZanAir PMA Terminal.

Important Information of ZanAir at Pemba Airport

Having basic information about your flight as well as the airport can make it clear for you to get one step closer to your boarding, and it also makes it easy for you to stay aware while travelling. So, if travellers have any doubts regarding anything about the terminal or the airline, then they can simply connect them with the details given below:

Airport Name	Pemba Airport
Airport Address	PRR7+5FF, Chake Chake, Tanzania
Arrivals & Departures Terminal	Terminal 1
Airport Code	PMA
Country	Tanzania
City	Chake Chake
Working Hours	24 hours
Official Website	www.zanair.com
Instagram	www.instagram.com/zanair1992
Facebook	www.facebook.com/ZanAirlimited
Linkedin	tz.linkedin.com/company/zanair-limited

Arrival and Departure Terminal of the ZanAir

While arriving at Terminal 1, you can complete all your basic formalities. Then, you can enjoy various facilities such as shopping and eating at restaurants. Your language will be available at its respective place, and after collecting it, you can opt for a taxi service or your personal vehicle from parking.

Once you arrive at the airport, you must complete all the pre-flight formalities, such as check-in, baggage, security checks, and more. Once you are done, you can relax in the airport lounge while waiting for your flight. 

Pemba Airport Map Location

Services & Amenities Offered by ZanAir at PMA Airport Terminal

Terminal 1 does provide various services for travellers, as we’ve read before. For the convenience of the passengers, providing all the facilities at one location makes it easy for you to be flexible before flying. Have a look:

Baggage 

The Pemba Airport Terminal 1 also offers special baggage handling services, including tracking and management of baggage. For instance, experienced staff, timely updates, and easy-to-access information ensure travellers will be assured of support. Delays or even bag losses are also well handled, thus helping the traveller have a stress-free travel experience. You can also have the pleasure of a simplified baggage-handling experience.

Pet Relief Areas 

Special areas at the ZanAir PMA Terminal provide pet relief. They are clean and well-maintained and have pet-friendly facilities so pets can discharge their duties without a problem. Placed in different areas in the terminal, these features guarantee pets’ comfort during travel, thus enhancing the comfort of the pets’ owners as well.

Lost And Found

The ZanAir Pemba Airport Terminal has a procedure for finding passengers’ missing belongings. Passengers can provide information about their misplaced personal property or search for lost items, and the employees will look for missing items. They will adhere to guidelines and clearly defined processes regarding handling customers’ belongings to ensure that lost items are immediately returned to their owners.

Shuttle Services 

The ZanAir PMA Terminal Arrivals offers shuttle services to the passengers, which are efficient, reliable, and frequent by moving people from one terminal to the other. Last but not least, the parking areas as well as hotel services. It is working through scheduled routes and having good, comfortable, and repairable vehicles to make travelling smooth and efficient. Airport transfers are easier, and overall, this service is also available for passengers who are arriving or leaving, thus making travelling easier.

Unaccompanied minors

The ZanAir PMA Terminal Departures offers unaccompanied minor services, which can give proper attention to children who have to fly alone. Professional and trained individuals help with check-ins, security checks, and/or boarding passengers. ZanAir service entails accompanying and supervision, which allows parents to have an easy time while at the same time making sure that children are safe and comfortable in their travels.

Conclusion

The Terminal 1 at the Pemba Airport has developed a number of services with the aim of increasing the satisfaction rate of the passengers. It shows that baggage handling and sanitation areas for pets, secure and comfortable pick-up transportation, looking after the unaccompanied minors, and many more are all available in abundance to make your travel comfortable and hassle-free.

FAQ’s