Southwest Airlines DSM Terminal – Des Moines Airport

If it’s your first air trip, you might not know all the things you need to do at the terminal or what facilities are available for you. Right? This guide will cover all the must-know information about the Southwest Airlines DSM Terminal.

No matter if you are waiting for a long flight or just have some time before your trip begins, you will find all the basic facilities you need in this well-organised space. Need assistance with check-in, booking changes, lost and found, cancellations, refunds, or handling extra luggage? Just head to the airline’s counters within the terminal and get a solution. Continue reading to discover more about the amenities!

Important Information of Southwest Airlines at Des Moines Airport

Southwest Airlines manages Southwest Airlines’s arrivals and departures at Terminal 1. This well-organised building is equipped with advanced facilities to make your trip fun. For more detailed and up-to-date info, flyers can get in touch with the airport volunteers via the contact details mentioned below.

Airport NameDes Moines Airport
Airport AddressTerminal, 5800 Fleur Dr, Des Moines, IA 50321, United States
Arrivals & Departures TerminalTerminal 1
Airport CodeDSM
CityDes Moines
CountryUnited States
Contact Number+1 (515) 256-5050
Working Hours24 hours

Des Moines Airport Map Location

Services & Amenities Offered by Southwest Airlines at DSM Airport Terminal

Upon arrival at the airport, you might need a professional beside you to complete the pre-flight tasks. Southwest Airlines staff is ready to aid you in every step of the way and address any queries or issues.

  • Ticket Booking and Cancellation
  • Baggage Allowance
  • Airport / Online / Self-service Kiosk Check-in
  • Airport Transfers
  • Unaccompanied Minor Service
  • Duty-Free Allowance
  • In-Flight Meals / Entertainment
  • Missing / Delayed / Lost Luggage
  • Airport Lounges
  • Flight Information / Flight Status
  • Delayed / Canceled Flights
  • Airport Facilities
  • Animal Relief Area
  • Boarding Class Enquiries
  • Valet Parking
  • Airport / Inflight Wi-Fi
  • Skycap
  • Rapid Rewards®

Get Assistance For Flight Reservation

Southwest Airlines ensures that every passenger must fly with full satisfaction and hassle-freely on their flights. Their customer service team at counters is on hand to assist with easy flight booking and will inform you about seat availability. Additionally, they will consider your preferences and provide options for specific cabin classes or extra legroom.

Upgrade your Seatings

Looking to upgrade your seats to premium class or require a private cabin on your flight? The helpful staff at the airport is ready to assist you with upgrading your seat. They will provide all the essential details, such as the additional cost for the upgrade, and guide you through the process to ensure a comfortable trip.

Check-In Procedures

To bypass the lengthy lines at check-in counters and save time, consider browsing the official website to complete the check-in process online. If you are unable to proceed and are facing issues, you can check in after reaching the airport. The staff will provide support every step of the way and help you easily get your boarding passes.

Ticket Cancellation Steps

Flight cancellations can often be stressful, especially when waiting for a refund. However, with Southwest Airlines, this process is made smoother with the guidance of experts. They help passengers efficiently navigate through the cancellation steps and initiate a refund. Depending on your preference and specific policy, you can receive your refund either in cash or as flight credits.

Baggage Queries

Overpacking is common when travelling. If concerns about excess luggage arise, the representatives at the information counters can help. Whether it is additional baggage, delays, or lost items, they are ready to provide guidance on the airline’s luggage policies and allowances, ensuring you have all the information you need handy for a smooth travel experience.

Shop, Dine, and Relax!

Southwest Airlines Terminal has everything you need when it comes to shopping and dining. Whether you are on the hunt for new clothes and accessories or trying to find a prominent restaurant to relieve your hunger pangs, there is a wide range of retail and food spots. You will also find stores selling beauty items, gifts, and travel essentials, as well as offering massage services at the terminal.

Lost And Found Department

If your luggage goes missing at the airport, don’t panic. Simply visit the Lost & Found section located at the DSM Terminal. The staff there are prepared to assist you in retrieving your lost items swiftly, ensuring you can proceed with your travels worry-free. Reporting your lost baggage immediately can significantly speed up the recovery process. Additionally, the team will guide you in monitoring your luggage’s status online, making it easier for you to stay updated on its whereabouts.

Banking Facilities

Flying from Southwest Airlines? Southwest Airlines DSM Terminal ensures your financial needs are met with convenience. You will find ATMs and currency exchange booths spread across the terminal for easy access. Whether you need to get some local currency or just withdraw cash, these facilities offer a hassle-free way to manage your money without having to leave the airport. This setup is designed to give you one less thing to worry about as you prepare for your journey.

Final Words!

Double-check your boarding passes to confirm your specific terminal, then follow the airport signs to get there. If you need more tailored help, feel free to reach out to the generous staff at the Southwest Airlines DSM Terminal. They are there to assist you with whatever you need, making sure you find your way around easily and reach your destination without any hassle.

People May Also Ask!

What terminal does Southwest Airlines use at the DSM?

Southwest Airlines operates from Terminal 1 at Southwest Airlines.

Can I get assistance with check-in at the Terminal DSM?

Yes. Passengers needing assistance with check-in can consult the airline staff at the help desks.

What facilities are available at Southwest Airlines Terminal at the DSM?

Facilities offered at Southwest Airlines DSM Terminal include extra baggage allowance, Wi-Fi, upgrades, dining, shopping, lost and found services, various parking options, and lounge access.

Is there Wi-Fi available at the Southwest Airlines terminal at the DSM?

Yes, the Southwest Airlines DSM Terminal offers passengers Wi-Fi access and other amenities to enhance their travel experience.

Where is Southwest Airlines located?

The location of Southwest Airlines is Terminal, 5800 Fleur Dr, Des Moines, IA 50321, United States.

Southwest Airlines Terminals Other Locations

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