What is your definition of a stress-free and convenient journey in the air? Is it being able to move around the airport comfortably, having easy access to services, or getting readily available travel information? Be at ease as the Croatia Airlines PUY terminal from where you are having your ventures has all these facilities at your disposal.

This manual, with the well-crafted map of the terminal, will make it even simpler for you to traverse this portal. Run your eyes through this quick guide and prepare for an enjoyable venture in the air.

Important Information of Croatia Airlines at Pula Airport

Croatia Airlines operates out of Terminal 1 at Pula Airport. If you’re flying with Croatia Airlines, you should head to Terminal 1 for check-in and departure. This means that whether you are heading out or returning, your journey will begin or end at this terminal.

Once you arrive at the airport, locating Croatia Airlines PUY Terminal is straightforward. Follow the posted signs or utilise the airport’s digital map to guide you directly to the terminal. Check the contact information here:

Airport Name	Pula Airport
Airport Address	Ližnjan, Valtursko polje 210, 52100, Pula, Croatia
Arrivals & Departures Terminal	Terminal 1
Airport Code	PUY
Country	Croatia
City	Valtura
Working Hours	24 hours
Contact Number	+385 52 550 926
Official Website	www.croatiaairlines.com
Facebook	www.facebook.com/croatiaairlines
Twitter	twitter.com/croatiaairlines
Instagram	www.instagram.com/croatia.airlines
Youtube	www.youtube.com/user/croairlines

Pula Airport Map Location

Services & Amenities Offered by Croatia Airlines at PUY Airport Terminal

At Croatia Airlines Pula Terminal, passengers can expect a level of comfort and convenience that makes their travel experience unforgettable and more enjoyable. Below is an overview of the advanced facilities offered at the terminal, ensuring your journey begins on the right note.

Croatia Airlines Services At PUY Terminal

Your flight journey is not just inside the plane. It begins the moment you reach the airport and start with the processes required to board your flight. These steps should be taken carefully, as they set the tone for the rest of your journey. Let’s look into the procedures you need to attend to for a pleasant trip in the air.

Croatia Airlines Reservations

The first step you take towards reaching your air carrier is creating your reservations. The easiest and most convenient way to do it is through the Croatia Airline’s website. Nonetheless, you can also complete this process at the ticketing counters at the PUY departure level. You can also access other facilities from this portal, such as cancelling your flight, seeking flight updates, learning travel regulations, and more.

Checking In With Your Flight

It is important for you to arrive at the check-in counters well in time to avoid any delays with your flight. If you are catching a domestic flight, you must be here 2 hours before your flight is about to take off. In case of an international flight, check in with your flight at least 3 hours before your flight’s departure.

The officials at these counters will check you in and send your baggage to the cargo. They will give you a boarding pass that you must keep safe with you as it is your ticket that will allow you to board your plane.

Safety Screening At Security Checkpoints

Every passenger has to go through this safety measure at the airports, and thus you have to as well. If you want to pass this checkpoint without any hassle, make sure to pack your bags according to the airline’s rules. Don’t forget to organise your luggage properly and avoid any items prohibited from carrying on the plane to speed up the process.

Boarding Your Plane

Remember your boarding pass? It will now come in use. Look over it to know about your boarding gates. Move through them to reach your air carrier, and when it’s time to board your flight, show it to the flight attendant to access your entry into your flight.

Passing Through Customs And Immigration

The PUY terminal also has facilities for passengers arriving here by Croatia Airlines from international borders. As you land from your flight at the PUY, you must present yourself at the Customs and Immigration Center. 

Here, the officers will check your travel documents to approve your identity. They will also check the luggage you are carrying to find if it is safe and permitted to carry in the country. After everything is approved you are allowed to continue with your ventures.

Amenities That PUY Terminal Offers

You have covered the essential steps required to process your flight journey. You can also access the other features of PUY to make your trip more fulfilling and efficient. They are given below:

Information Counters

As the name suggests, these portals are an ocean of information where question banks arrive to seek answers to their flight trip mysteries. Here, you can ask about your flight status, airline travel rules, baggage regulations, directions at the airport, and more. You can find them at various places of both arrival and departure levels.

Lost And Found Centres

There is always at least one passenger who loses items at the airport. There is a lost and found zone at the PUY that listens to your unfortunate incidents. You have to give a detailed account of the item you lost and the agents will begin their search for it. This portal also provides information related to delayed or damaged baggage as well as storage facilities.

Parking

It is another key feature you can find at the Pula Airport. The airport is equipped with various types of parking options. The basic ones involve long-term and short-term parking. You can choose the one that fits your travelling needs.

For more information about other parking options, their availability, pricing, and location, please visit the information desks or contact the airport help centres.

Transportation Facility

While travelling, it becomes difficult to move from one place to another with all the luggage one is carrying. At such times, all a person desires is a seamless transition between places. The PUY terminal caters to these requirements and is furnished with a plethora of transport options at the ground terminal. You will find shuttle buses, shared rides, taxis, trains, and other options to select from. Hop on a suitable ride, and you are ready to go.

Croatia Airlines Aircraft

You can travel to around 31 destinations with Croatia Airlines. Here is how you can get an idea of the experience you will get from flying on the backs of its aircraft.

Name of the Aircraft	Number of planes in operation	Capacity to handle passengers
Airbus A220-100	–	127
Airbus A220-300	1	149
Airbus A319-100	4	144
Airbus A320-200	3	174
De Havilland Canada Dash 8-Q400	6	76

Passenger’s Queries