Cinnamon Air BTC Terminal – Batticaloa Airport

Cinnamon Air BTC Terminal – Batticaloa Airport

Keeping Cinnamon Air BTC Terminal information ready and being aware of the important details is crucial for several reasons. Knowing your terminal and airline details helps you navigate the airport efficiently, reducing stress and saving time. When you are prepared for the journey, you avoid situations like last-minute rushes and confusion that could cause you to miss your flight. A manual on the airline terminal and airport facilities can help you avoid such situations.

Important Information of Cinnamon Air at Batticaloa Airport

Had it not been for the lack of awareness, passengers would have easily navigated their way around the airport. Especially when you are flying out of one of the busiest airports, locating facilities and terminals gets tough, as everything is segregated throughout the different levels. Therefore, keeping the Cinnamon Air BTC Terminal contact details, and general information handy helps you avoid unwanted delays and unnecessary hassle on the day of departure.

Airport NameBatticaloa Airport
Airport Address570 Trincomalee Highway, Batticaloa, Sri Lanka
Arrivals & Departures TerminalDomestic Terminal
Airport CodeBTC
CityBatticaloa
CountrySri Lanka
Working Hours24 hours
Contact Number+94 654 549 966

Staying in touch with the airline and airport social media platforms can give you access to updates on flight schedules, delays and cancellation news, and other changes in travel policies. Follow these platforms and get quick alerts on ongoing deals and offers as well. 

Official Websitewww.cinnamonair.com
Twittertwitter.com/CinnamonAir
Instagramwww.instagram.com/cinnamonair
Facebookwww.facebook.com/cinnamonair
Youtubewww.youtube.com/cinnamonair

Batticaloa Airport Map Location

Services & Amenities Offered by Cinnamon Air at BTC Airport Terminal

The Cinnamon Air BTC Terminal is the beginning mark of your travel journey. And to ensure everything is on point, the airport provides a range of services and facilities on-ground. That way, the group of travellers that arrive and depart from the terminal stays entertained throughout their journey.

  • Ticket Booking and Cancellation
  • Baggage Allowance
  • Airport Check-in
  • Online Check-in
  • Airport Transfers
  • Unaccompanied Minor Service
  • Duty-Free Allowance
  • In-Flight Meals
  • Missing Luggage
  • Airport Lounges
  • Flight Information
  • Delayed Flights
  • Airport Facilities
  • In-Flight Entertainment
  • Airport Wifi
  • Animal Relief Area
  • Boarding Class Enquiries
  • Valet Parking
  • Flight Wifi

Common Arriving & Departing Facilities at the BTC Terminal

Passengers starting their journey out of the Cinnamon Air BTC Terminal Departures will come across a number of pre-boarding formalities. Completing all of these activities is necessary to collect boarding passes, ensure safety onboard, and embark on the plane. Any disruption in between can cause problems like thorough inspection, slight delay, and even denied boarding. Therefore, be sure to educate yourself on the Cinnamon Air and airport policies before arriving at the Domestic Terminal to dodge potential hurdles. The common departing formalities include:

  • Flight Check-in
  • Collecting Boarding Pass
  • Attaching Baggage Tags to Checked Items
  • Submitting Bags at the Drop-off Counter
  • Clearing Security Screening
  • Accessing Boarding Hall

Those arriving at the Cinnamon Air BTC Terminal Arrivals have a few formalities to tick off the checklist before leaving the airport premises. Usually, it includes only a couple of activities. However, if you are arriving on an international flight, you will have to provide relevant documents to enter the country. Make sure the items or baggage that you are bringing into the country align with the country’s customs and regulations. 

  • Accessing Baggage Reclaim Area
  • Collecting Checked Bags
  • Identification at the Immigration Counter
  • Thorough Inspection of Bags at the Customs Duty
  • Getting to the Ground Transportation Area/ Pickup Area

Common Questions and Answers

What terminal is Cinnamon Air at BTC?

Cinnamon Air is serving Domestic Terminal at the BTC.

What services can I expect at the Batticaloa Airport terminal?

You can find multiple services, like flight check-in and deboarding facilities. All this is combined with fascinating amenities, such as a food court, retail stores, and travel essential shops.

Is it allowed to smoke within the Batticaloa Airport premises?

No. Passengers are permitted to smoke only inside the area that is designed for smoking. It has a great ventilation system that prevents smoke from spreading outside the room.

What should I do when I don’t receive my baggage at the reclaim area?

If your bags don’t show up at the reclaim area, you can contact the lost and found department of the airport and file a report for lost or delayed baggage.

Can I show my e-boarding pass at the Batticaloa Airport?

Passengers get e-boarding passes upon checking in online for the flight, which they can use at the airport as well as skip the airport counter.